Privacy Policy – Phenovel Solutions

At Phenovel Solutions, we take your privacy and the security of your personal information very seriously. This Privacy Policy explains how we collect, use, and protect the information we collect from you when you use our medical billing services.

  1. What information do we collect?

We collect personal information that you provide to us when you sign up for our services, including your name, contact information, billing information, and insurance information. We may also collect information about patients’ medical history and treatment.

  1. How do we use your information?

We use your personal information to provide you with medical billing services, including processing and submitting insurance claims on your behalf. We may also use your information to communicate with you about your billing, provide customer support, and send you marketing materials if you have opted in to receive them.

  1. How do we protect your information?

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information, and we comply with all applicable laws and regulations regarding the protection of personal information.

  1. Do we share your information with third parties?

We may share your personal information with third-party service providers who help us provide our services, such as insurance companies and medical providers. We may also share your information with government agencies or other third parties as required by law or to protect our legal rights.

  1. Your rights

You have the right to request access to and correction of your personal information. You also have the right to request that we delete your personal information or restrict our use of it. If you have any questions or concerns about how we collect, use, or protect your personal information, please contact us using the information provided below.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or sending you an email.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at inquiries@phenovel.com.

Effective Date: 09/01/2022